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Management Tip of the Day for Busy Leaders: Capturing Employee Discretionary Effort
We all have bad days and good days. A bad day is when you show up, and try to stay under the radar. A great day is when you push your accomplishments to new heights, and seem to do so effortlessly. The difference between the two is discretionary effort. Join us at Wily Manager this week as we talk about why managers should care about discretionary effort, and how they can capture it from their employees.
Monday's Tip (Discretionary Effort): Do the basics well. Don’t install a hot tub in the staff room until you are leading and managing people well. Otherwise, the hot tub is a waste of money.
Tuesday's Tip (Discretionary Effort): Don't treat it like a task. Capturing discretionary effort is a way to run your business that won't ever end. Don't think this is a task you can tick off on your to do list.
Wednesday's Tip (Discretionary Effort): Create Opportunities for Improvement. It may be training, or it could be a stretch assignment. Whatever it is, you need to help people expand their skill set, and improve themselves.
Thursday's Tip (Discretionary Effort): Connect employees to the bigger picture. No one wants to be an anonymous cog in a huge wheel. Tell people how their efforts matter to the larger organization, or connect them to something bigger than themselves.
Friday's Tip (Discretionary Effort): Encourage social networks at work. Most people spend more waking hours with their coworkers than their families. If people can feel connected to the co-workers they spend so much time with, they are much more likely to be engaged.
3 Things to remember about capturing employee Discretionary Effort:
1. This isn't a task, but a way to operate. You cannot go out and capture discretionary effort, and then tick it off on your list. This is an ongoing job for those in a position of leadership.
2. It’s not about the spa and the concierge. Look to do the fundamental things first, and only graduate to the sublime, once you know you have a well-lead organization.
3. You need to invest in leadership. People and organizations need to take leadership seriously, and continually improve that part of their business.
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Watch our video about capturing employee Discretionary Effort.
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